Then create another label via the rate calculator. Here are some common issues, potential causes, and troubleshooting tips. FedEx Advantage ® Savings Program Enjoy even more discounts and exclusive offers on shipping and printing. In these cases, we submit the information to FedEx and FedEx creates a shipment as expected, but the label image itself is corrupted and multiple details are absent. FedEx’s international express service that delivers to select postal codes 20 in 1-3 days.
As a rewards member, you’ll receive discounts for shipping and printing with FedEx. Once you have done so, ShipEngine will then display your account's negotiated rates. If you do not need to use the label created via the Rate Calculator, simply void the label afterwards. Both Letterhead and Signature images must be in either GIF or PNG format.
This error message occurs because customs information is absent from the shipment, or the customs declaration contains characters that FedEx cannot process. As of April 6th, 2020, FedEx will implement a temporary surcharge on all international parcel and freight shipments from the United States.
FedEx International MailService will appear as it's own carrier, and will be listed separately from other FedEx services in the Service drop-down. This registry creates a meter number that we store on our backend. In addition to the features listed above, the following can be enabled by ShipStation Support. Error "FedEx: Commodity # - Commodity is required" when creating international shipments. ShipStation supports the use of FedEx One Rate® flat-rate package options for domestic shipments. What platform do you use?
When you create FedEx shipping labels, enable the option to allow for package delivery on Saturdays. Discounts and availability are subject to change.
Request Courier: The shipper will call FedEx to ask for a courier. and click Login. To resolve this issue, you'll need to change the Drop Off Type selected for your FedEx account.
Minimum dimensions are 6" Length X 4" Width X 1" Height. Enter the Account #, Country, and account zip code. See FedEx's page on Saturday Delivery for more information and restrictions. The fields are labeled REF, INV, and PO, and they correspond to Label Messages #1, #2, and #3, respectively.
Edited by: jlee2013 on Mar 7, 2013 7:45 PM.
See the applicable FedEx Service Guide for terms and conditions of service offerings and money-back guarantee programs. Bill duties and taxes to payor of shipping charges.
Remember these points about ShipStation's integration with FedEx: ShipStation does not support "Cash Only" FedEx account types. *PDF provided only for FedEx Ground Shipments that meet certain criteria. By using the site, you consent to the placement of these cookies.
The Internal Notes or Requested Service can be used for Automation Rules or Service Mapping. Use the Internal Notes filter to quickly identify HAL orders: Set the Internal Notes filter to Contains "fedex" and apply. FedEx Hold at Location (HAL) is a service that customers can select at checkout to hold their items at a designated location such as a FedEx Store instead of shipping to their home or business address. Once corrected, create a new shipping label. The most common cause of this issue is a line-break Unicode character in Address Line 1. laser paper. We only need the address to match FedEx's Shipping Address when we register the Ship From Location for the meter number. To change a request, you must delete the original request and enter a new request. Color copy discounts are applied to 8-1/2” x 11”, 8-1/2” x 14” and 11” x 17” prints and copies on 24-lb. Label branding may not be available for all shipping services. See how your business can grow in 2020 with tools from the FedEx Small Business Center. SmartPost Parcel Select must meet the following criteria: Dimensions: No more than 130" in combined length and girth (L+2W+2H). This character is not visible in the ShipStation interface, but it's still sent to FedEx when you create the label.
in the ShipEngine dashboard, and click the Edit link for your FedEx account. Discounts are exclusive of any FedEx surcharges, premiums, minimums, accessorial charges, or special handling fees. Log in to your American Express online account to see the latest offers and add as many as you want to your Card. Minimum Dimensions are 6" Length X 4" Width X 1" Height. However, you may still wish to void labels you don't use for improved accuracy in your shipment records. You can schedule a pickup of your FedEx Ground or FedEx Express shipments within the ShipStation app. See the. Label Message 3: To use Label Message 3, you must also use Label message 1 and 2. FedEx Advantage program members can save another 5% on eligible FedEx Express® shipments when they: Enroll by going to the FedEx Advantage® program page and entering passcode 3G9B1R26. If you haven't already done so, connect the FedEx account to ShipStation and start shipping now!
Enable FedEx SmartPost services for use in ShipStation. Go to Connections in the ShipEngine dashboard, and click the Edit link for your FedEx account. Discount does not apply to outsourced products or services, office supplies, shipping services, inkjet cartridges, videoconferencing services, equipment rental, conference room rental, Sony® PictureStation™, gift certificates, custom calendars, holiday promotion greeting cards, or postage. See the Edit Services and Package Types section of our Connect a Postage Provider article for more information.
This error message occurs when the address we're using to register does not match the FedEx account's Shipping Address. For additional COVID-related updates for FedEx services, please review the FedEx Coronavirus Updates page. Yes, becoming a CPA can be a challenging journey. ShipStation's integration with FedEx supports these standard features: Key: = Supported; = Not Supported; = Does Not Apply. The shipper will drop the package in a FedEx drop box. If your negotiated rates still do not appear in ShipStation, remove and re-add your FedEx account in Settings > Shipping > Carriers & Fulfillment. If you do not know your FedEx Shipping Address: Log in to your FedEx account and click on your profile name. There are two ways you should try to resolve the error: Go to Settings > Shipping > Carriers & Fulfillment, and click the Settings link for your FedEx account. We recommend using one of the following browsers for an optimal website experience. : FedEx SmartPost allows for only Message Field 1 to be used. The FedEx Advantage Program. After you enroll, you can use the same account to join My FedEx Rewards, and earn gift cards and brand-name merchandise when you ship.
*Any FedEx discounts already in place — FedEx Advantage or otherwise — may be used in combination with your OPEN Savings benefit. If an option is not included in this list, that means the option is not supported in ShipStation. Remember the following when you use FedEx International MailService within ShipStation: ShipStation only supports the standard service level for FedEx International MailService. Get answers to these questions and moreÂ directly from other small businesses facing the same challenges and opportunities as you. Plus, you’ll work towards a rewards goal every time you ship or print. ShipEngine is an official Fedex Compatible Diamond Solution that supports FedEx domestic and international shipping for US-based users, as well as SmartPost. Choose an applicable shipping service and use the appropriate FedEx One Rate® package type when you configure a shipment. Our history of serving the public interest stretches back to 1887. However, your carrier may offer shipping options that ShipStation does not include.
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